AI PHONE-CALL CONFIRMATIONS FOR COD ORDERS

Turn every COD order into a confirmed sale.

Oderfy’s AI agent calls your customers in their language, handles follow-ups, and protects your revenue.

Start confirming orders
  • Orders sync 24/7
  • Calls within your hours
  • Speaks multiple languages
  • Built for COD merchants
Built for Shopify storesRead-only Shopify access. Orders are never edited.

The confirmation loop

From a new order
to a confident yes.

Mounia calls each cash on delivery order, confirms the details with your customer, and turns uncertainty into ready-to-ship orders.

Shopify

Order #10248

349 MAD

Cash on delivery

Mounia is calling

00:24

DarijaFrench

Retry if needed
Mounia is confirming…
  1. 01Order arrives
  2. 02Mounia calls
  3. 03Team ships

After the call

Every conversation leaves a clear next step.

Each call ends with a clear outcome, an updated order, and a defined next action for your team.

Call outcome

Call result

Callback requested

Customer asked to be called after 18:00.

Order updated

Pendingchanged toCallback pending

Order #10248349 MAD

Updated on the order in your Oderfy dashboard.

Next action

Today, 18:00

First attempt

Retry scheduled automatically

Your team always sees the reason, the next attempt, and what to do.

The impact

Illustrative example · Sample data

More confirmed orders. Less chasing.

The signal is simple: Mounia turns calls into orders your team can ship.

742confirmed orders+28%

83%confirmed

  • No answer10%
  • Rejected5%
  • Wrong number2%
221,158 MADrevenue protected +32%
  • Live confirmation visibility
  • Every call has an outcome
  • Follow-up stays on schedule

Built for the way you work

Automation that still feels like yours.

  1. She retries on your schedule.

    Set the calling hours and retry times that work for your store.

    1. 09:00Attempt 1
    2. 13:00Attempt 2
    3. 18:00Attempt 3

    Automatic retries within your calling hours.

  2. You decide what changes.

    Change requests stay visible in Oderfy for your review. Shopify orders are never edited automatically.

Simple, transparent pricing

Start on Basic today.

Every new account starts on Basic: no monthly fee, 3 MAD per confirmed order. Standard and Gold, with lower prices per order, are coming soon.

Every plan includes AI calls from a local Moroccan +212 number.

  1. 3 MADper confirmed order

    Basic

    $0/ month

    • Pay only for confirmed orders
    • Automatic retries within your calling hours
    • Moroccan outbound calling included
    Get started
  2. 2 MADper confirmed order

    Standard

    Available soon

    $20/ month

    • Everything in Basic
    • Calls from a local Moroccan +212 number
    • Save 1 MAD per confirmed order
    Available soon
  3. 1 MADper confirmed order

    Gold

    Available soon

    $50/ month

    • Everything in Standard
    • Calls from a local Moroccan +212 number
    • Save 2 MAD per confirmed order
    • Best for high-volume COD stores
    Available soon

No monthly fee on Basic · Only confirmed orders are billed.

Questions, answered.

Everything you need to know before your first call.

Four quick answers for Shopify merchants.

How does pricing per confirmed order work?

Each plan has a monthly fee and a price per confirmed order: Basic $0/month + 3 MAD per confirmed order, Standard $20/month + 2 MAD per confirmed order, Gold $50/month + 1 MAD per confirmed order. You are billed for confirmed orders only. Standard and Gold are not available to buy yet: every new account starts on Basic.

What happens if a customer doesn’t answer?

Oderfy tries again automatically, only within the calling hours and retry times you set. Each attempt and its result appears on the order.

How does Oderfy sync with Shopify?

New Shopify COD orders sync into Oderfy automatically. Store access is read-only: call results appear in your Oderfy dashboard and your Shopify orders are never edited.

Which languages can Mounia speak?

Darija, French and English. You select the language for each agent.

Your next confirmed order starts here.

Connect your Shopify store and let Oderfy handle the calls.

Connect your Shopify store